Frequently Asked Questions (FAQ)
About Strange & Deranged
Q: Who is Strange & Deranged?
A: We are purveyors of luxury, offering curated home décor items and interior styling services for discerning tastes.
Q: What types of products do you offer?
A: Our collection spans from unique furniture pieces to high-end home accessories that add a touch of opulence to any living space.
Q: How can I know if an item is in stock?
A: Items listed on our website are generally in stock. For bespoke pieces or custom orders, please contact us directly.
Payment & Billing
Q: What payment methods do you accept?
A: We accept all major credit cards and offer secure payment gateways for your peace of mind.
Shipping & Delivery
Q: How long does it take for my order to arrive?
A: Our dispatch team takes pride in prompt delivery. Generally, items are shipped within 2-5 business days.
Q: What is your return and refund policy?
A: At Strange & Deranged, all sales are final. We do not offer refunds or returns, only exchanges.
Q: What is the time frame for an exchange?
A: Exchanges must be initiated within 7 days of purchase, provided that the item is in its original condition.
Q: How do I initiate an exchange?
A: Kindly contact our customer service team who will guide you through the process with sophistication and ease.
Q: How can I reach you for further inquiries?
A: Feel free to reach out via the contact form on our website or directly at [your email]. Our team is dedicated to elevating your experience.